Het Concertgebouw – and, if applicable, the organising partner of the concert you visited in Het Concertgebouw – use(s) the personal data provided by you at the time of purchase at the cash desk, via the telephone or via the website, for the following purposes:
Het Concertgebouw is also active on social media platforms like Facebook, Twitter, LinkedIn, YouTube, and Instagram. If you contact Het Concertgebouw via social media, we will process your details for the following purposes:
We only process the data that is required for the above purposes. This includes details like your name, address, town/city, tickets purchased, etc. You may submit a request to consult your file if you want a complete overview of the data that pertains to you (please see below).
Het Concertgebouw will not retain your personal data for longer than strictly necessary to accomplish the processing purposes. If you have not attended a concert, or otherwise purchased a product or service from Het Concertgebouw in the current season and in the 4 previous seasons (a season runs from 1 July to 30 June the following year), the information that was received will be anonymised in our systems. After this period, such data will only be used in an anonymised manner, for statistical purposes.
Yes, in accordance with the requirements set out in the General Data Protection Regulation (GDPR), Het Concertgebouw will ensure an adequate and appropriate level of security to prevent unauthorised processing of your personal data.
You have the right to ask Het Concertgebouw for access to your personal data, and to have this data supplemented, corrected, or deleted. Contact us via email@example.com to exercise this right. Het Concertgebouw will respond to your request within four weeks. Het Concertgebouw strives to implement the change within 14 business days in the event of a decision to improve, supplement, delete and/or block personal data.
On this page you will find the Cookie declaration of Het Concertgebouw.